Liberty Garden 707 Bronze Wall Mount Decorative Hose Reel - Outdoor Garden Watering Solution for Yard, Patio & Lawn Care

This is a quality product, including design, sturdiness, function, materials. I've seen videos a out how the axle is sloppy on one side (side with hose connection). Mine was, too. There's a black plastic nut around the brass pipe going into the reel. You need to hold the reel sideways, wiggle if necessary, so the black male part lines up with the hole and the threads come through. Then you can thread the big black plastic nut onto that, tighten, and it stabilizes the entire axle. Then it's solid as a rock and spins nicely as designed.Perhaps quality control needs to address this. If a user doesn't screw those two pieces together, that side is flopping in the hole loosely.Hope that helps!